FREQUENTLY
ASKED QUESTIONS


At Dream Labs, we understand that stepping into an immersive massage experience can be both exciting and a bit overwhelming. Whether you're a first-time visitor or a seasoned spa enthusiast, we're here to guide and support you every step of the way on this rejuvenating journey.

  • Dream Labs a is a dry head massage experience offered by Tokyo Headspa. It focuses on relaxing the scalp and relieving stress. It involves gentle, rhythmic massage techniques that improve blood circulation and promote relaxation, offering immediate stress relief in a short session.

    In contrast, a Japanese Headspa is a more comprehensive treatment that includes scalp cleansing, massage, and hair nourishment. It often uses specialized products and follows multiple steps, offering a luxurious and holistic experience that enhances both scalp and hair health. This treatment is rooted in Japanese wellness traditions and provides a deeper, more indulgent experience.

  • Please see our booking guide.

  • Please see our booking terms and conditions.

  • Yes! We love that our customers enjoy our treatments with their partners, family or friends.

    Dream Labs Bondi Junction offers 2 studios next door to each other. Please note: you may hear slight sounds from the neighbouring room.

  • The system we use for our bookings unfortunately does not show available slots for two. Therefore we ask you to confirm with us if the time you wish to book has capacity for two! DM us on Instagram or Facebook messenger and we will respond as soon as we can.

  • Simply make each booking separately, ensuring that both of your details are included separately too! This is because we require both customers to fill out a consultation form for prior to attending your appointment. This is emailed one week prior!

  • Yes, our Tokyo Headspa cards are available for Dream Labs massage experiences. Please see more information or purchase gift online here.

  • Simply book here, follow prompts and enter voucher code at checkout.

    We still require $100 deposit to secure your slot. This can be paid with your gift voucher. Bring a screenshot or print out of your voucher to your treatment to pay the balance of your appointment. This will be charged by your therapist on your treatment day.

  • NO

    - Pregnancy: Our pressure point massage is quite effective. A pregnant women's body has a different hormone balance. Allergic reactions to certain products and sensitiveness to the treatment is unpredictable.

    - Cancer: We do not wish to place any additional risk on your condition. Please consult your doctor and provide written approval. Without a doctors consent, regrettably we are unable to proceed with a treatment.

    - Undergoing Radiation Therapy: Regrettably we are unable to proceed with a treatment to avoid any risk to our therapists and other salon guests.

    - Injuries, dislocations or post surgery: We do not wish to place any additional risk to your recovery. Please consult your doctor and provide written approval. Without a doctors consent, regrettably we are unable to proceed with a treatment.

    - Contagious diseases or viruses: Regrettably we are unable to proceed with a treatment to avoid any risk to our therapists and other salon guests.

    YES

    - Non-contagious dandruff, psoriasis and dermatitis: If the condition is light (without bleeding, pain and inflammation), our massage can benefit the scalp. Please advise of your condition prior to your massage via the consultation form that will be sent 7 days before your appointment.

  • Yes, you can. If you are under 18 years old, your legal guardian needs to give you permission as well as complete the consultation form on your behalf.

  • Regrettably we are unable to proceed experience to avoid damaging your extensions and or perform the massage as intended.